Australian Public Service Level 1

Work Level Description

Employees at this classification level work under close direction and undertake a combination of keyboard, clerical and other duties. The work initially requires the application of basic office skills and routines such as:

receiving and dealing initially with clients and members of the public;
the straightforward operation of keyboard equipment;
filing;
photocopying;
collating;
collecting and distributing;
maintaining basic records;
mail procedures;
obtaining or providing information about straightforward matters; and
routine user maintenance of office equipment.

Staff undertaking work at this level would normally become competent in individual tasks after a limited period of training or experience.

Staff at this level may assist more senior employees in the tasks being undertaken by them.

Characteristics of the Work

An employee at the APS Level 1 in AusAID will normally occupy a position involved with the delivery of corporate services (eg. personnel, finance, records management or information services) or provide general administrative support to one of the line areas.

The work may be of a processing nature, or may involve working in an assisting role to a higher level employee.

Specific tasks

Specific tasks at the APS Level 1 in AusAID may include several of the following:

draft very basic correspondence;
control stationery, furniture and equipment stores and arrange the distribution of stationery and stores requirements;
maintain despatch and delivery procedures with cargo and mail carriers;
perform straightforward processing tasks;
maintain filing/records systems;
operate and maintain office machines such as photocopiers or facsimile machines;
prepare requisitions for supplies and services;
assess appropriate postal charges for all outward mail;
assemble, collate and/or file documents;
deliver, receive or collect messages, documents and other material;
receive, distribute and record the movement of files;
perform document production services; and
arrange appointments, travel and meetings.